FAQ

❓ Frequently Asked Questions (FAQ)

📦 Where do you ship?

We currently ship to all European countries.
All orders are processed and shipped from trusted suppliers.

🚚 How long does delivery take?

  • Processing time: 1–3 business days

  • Shipping time: 5–10 business days
    You will receive a tracking number once your order is shipped.

💳 What payment methods do you accept?

We accept the following secure payment methods:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay

  • Google Pay

All payments are 100% secure and encrypted.

🔄 Can I return or exchange a product?

Yes. We offer a 30-day return policy.
If you’re not satisfied with your purchase, you can request a return within 30 days of delivery.

Products must be unused and in original packaging.

🧸 Are your products safe for kids?

Absolutely.
All our products are made with child-safe, eco-friendly materials and follow strict quality and safety standards.

🌱 Are your products eco-friendly?

Yes. Our toys and furniture are inspired by Montessori principles and made using sustainable and eco-friendly materials.

📩 How can I contact you?

You can contact us anytime via:

We usually reply within 24 hours.

📦 Can I track my order?

Yes. Once your order is shipped, you will receive a tracking link by email.